Shipping Policy

Policy

Shipped in 2 days.

Rates

DHL standard shipping is included free of charge. ETA 3-4 weeks.

Alternate carriers and rushing shipping available at your request.

Contact info@genericpuzzles.com and specify in order notes. Please be advised that you will be responsible for any fees incurred.

Backorders

If any item on your order is not in stock we will ship the portion of your order that is.and inform you of any backordered items and expected delays.

Once the items remaining on your order become available, we will ship them to you at no additional cost.

If any item is not available in a reasonable time, you may request credit, refund, or replacement, at no additional cost.